Neon Sign FAQ
Answers to the questions we hear most about custom LED neon signs.
Common questions
What is an LED neon sign?
An LED neon sign uses flexible, silicone-sheathed LED strip shaped into letters and lines. It gives the soft glow of classic neon glass but runs on low voltage, stays cool and is much more durable.
Do you list prices online?
No. Every neonscribe sign is made to order, so we quote each one after you tell us the wording, size, colours and where it will be used. Quotes and mockups are free.
How does the quote process work?
Send us a message or use Design Your Own. We reply with a free digital mockup and a written quote, you approve or adjust the design, and we build and ship your sign.
Can I change the colour, size or wording of a design?
Yes. Every design in the shop is a starting point that can be customised.
Are your signs suitable for outdoor use?
Yes. We build outdoor-rated signs with waterproof construction for shop fronts, patios and beer gardens. Tell us where the sign will hang.
Do you ship internationally?
We ship worldwide. Shipping is confirmed in your quote once we know the destination.
How long does a custom neon sign take?
Timing depends on size, complexity and order volume. We confirm production and shipping times in your written quote.
Can I see the design before it is made?
Yes. You always receive a digital mockup and can request changes before approving.
What powers a neon sign?
LED neon runs from a low-voltage power adapter that plugs into a standard outlet. Dimmers and remotes are optional.
How do I care for my sign?
Wipe gently with a dry or slightly damp soft cloth while the sign is unplugged. Avoid abrasive cleaners.
Can you make a sign from my handwriting or logo?
Yes. Send us a clear image and we will convert it into neon-friendly lines.
Still have a question?
Email us or send a quote request and we will get back to you within one business day.